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This page has a list of common frequently asked questions and our answers to them. If there is something that you'd like to see answered on here, please ask us.
We want to provide for your particular requirements, with regard to access, diet, easy-read information, etc. Please speak to us prior to the training event.
See the link at the bottom of the page.
• Cost of the venue or refreshments - these should be provided by the commissioning organisation
• Trainers' expenses incurred as part of the training event
• design and delivery of the training event
• handouts
• evaluation forms
• certification
• venue and refreshments
• residential accommodation (where applicable... see specific course details for more information)
• design and delivery of the course
• handouts
• certification
• Ensure that the participants are familiar with the content of the programme
• Confirm with ourselves the number and names of participants, prior to the training event and any particular requirements
• Organise the venue and refreshments
Course provision In-house training Unforeseen circumstances We appreciate there may occasionally be circumstances in which the commissioning organisation may need to cancel a training event. If such an occasion should arise we would ask you to contact us as soon as possible to discuss alternative dates. Our cancellation fees are as follows: If necessary, we may need to charge for any expenses inccurred in relation to the cancellation of a training event, for example unused train tickets and hotel bookings, where refunds are unavailable. Open courses We require the full course fee to be paid at least 4 weeks prior to the event. Please contact us if your cicumstances change and you are no longer able to attend the training event as we will reimburse the fee if we are able to substitute you on the course. Insurance Tina Training Initiatives are fully covered with professional indemnity and public liability insurance.
In order to respond rapidly to changes in market demand Tina Training Initiatives reserves the right to alter its course content and/or trainer after discussion with the commissioning organisation.
Course notes and training
Tina Training Initiatives' course notes and training cannot be relied upon for legal interpretation. Neither Tina Training Initiatives nor its employees, trainers or consultants can accept responsibility for the actions of delegates, or those of other people reading the course notes, or responsibility for any loss incurred as a result of relying on the course content or the course notes.
Within 7 days 100%
Within 14 days 50% ............. of course costs.
Contact Tina Training for clarification.
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