Tina Training Initiatives Ltd

Promoting Person-Centred Services

Meeting Organisational Requirements/Objectives

Course List

Care Act (2014) Awareness Training

Care Act (2014) Assessing Need and Applying the Eligibility Criteria

Care Act (2014) Awareness Training (3 1/2 hrs) for Health Centre and General Practice Staff

Care Certificate Standards

Customer Care/Exceptional Customer Service Training for Front Line Staff in Health Care Settings

Developing Robust Complaints Procedures and Dealing Effectively with Confrontation and Challenge

Equality and Diversity

Mental Capacity Act and Deprivation of Liberty Safeguards

Offering a Chaperone Service - Training for Health Practices

Teambuilding and Effective Peer Support

Towards More Inclusive Employment Practice