Working with Families

This course is designed to equip individuals and organisations to establish and maintain a confident professional relationship with the families of those they work to support.

This one day course will explore the relationship between family and personal values, identity and expectations.

Participants will be encouraged to recognise differences of perspective, to set and maintain realisitic boundaries and negotiate contracts. We will explore the tension between compassion and assertiveness, and ways in which that tension can best be managed.

Through key texts/handouts, interactive exercises and group reflection, participants will have the opportunity to develop strategies for dealing with confrontation and conflict and consider ways of supporting each other in situations they might find challenging. 

Working with Families Aims

• To enable participants to establish a shared understanding of how best to negotiate a clear and affirmative relationship with the families of residents/tenants/individuals they provide a service for; also to begin to build firm foundations for supporting each other's professional care practice.

Working with Families Objectives

• To explore the tension between individual freedom and family expectations.
• To explore feelings associated with confrontation and conflict and develop potential strategies for resolving difficult situations.
• To develop confidence and professionalism in working with the families of residents/tenants/individuals they provide a service for.
• To assert best care practice and build a consistent team approach.

Who is it for?

• People who need to establish and maintain a working relationship with the families of those they provide a service for.

In-house cost

• £375 for groups of up to 20 people.

Open course

We intend to run a number of open courses throughout the year at various locations across the U.K. If you would be interested in attending, please contact us.

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